They won’t help me to accomplish that

Dia regarding Encino, Ca () I enrolled in eHarmony and, inside couple of hours, decided to terminate because I would personally found other sites We preferred. We experience the website and you can try trained to call an enthusiastic 800- matter. I found myself informed that while the We in earlier times got an account (that we into the good-faith believed is actually finalized) they would close the new account easily desired however they perform maybe not reimburse my personal credit card towards $251 toward you to-12 months membership. Y out of Vancouver, Canada () I signed up with eHarmony in for a single-year-registration away from $250 (step three monthly installments off $).

We closed my membership on the internet and emailed a customers services agent. My personal June bank card report implies that eHarmony have recharged myself descubra esto aquГ­ $ to possess the next fees. I emailed the firm to try to care for this problem but the latest effect I got right back are they aren’t in a position to terminate my personal membership in addition to 3rd fee could be billed for the . Their refund rules is extremely vague and misleading. The customers services representative. Courtney regarding Venice, California () I do believe eharmony enjoys not true ads. In the 1st section of its current email address they boost yet another bring from ninety days into the price of step one.

Therefore. Wayne out of Coconut Creek, Florida () I find this company become extremely misleading. They encourage higher matches, but the of those which they sent me personally was basically anything but. I subscribed to use their free 7-go out demonstration. It didn’t work with me, and so i attempted to cancelled online however, I acquired a message saying I got to-name while in the business hours. Anyone We talked so you’re able to talked me personally off canceling because of the providing myself yet another seven totally free days. I attempted they once more and still wanted to terminate however, this time anyone We spoke in order to was impolite and told you I got gone after dark 1 week trial. She said I am able to maybe not rating a reimbursement and told myself to just continue using committed that i had currently paid back having.

30 days afterwards, I came across the support to be terrible and not appointment my means, and so i chose to terminate the services

I told her that i was not looking for through its services but she said also bad, you’re not getting a reimbursement. Miranda away from Clarksville TN () I enrolled in a-year from the eharmony becuase of one’s higher “deal”. I was subscribed to per week and decided to terminate my characteristics (I’d a narrow point conditions as well as in six months We had more fifty fits, for me it absolutely was also in love so there is no chance to truly browse compliment of all that with ease). It absolutely was that we is actually 8 hours after dark date maximum and they will maybe not refund some of the currency. I told them that they may charge me for your times, just not the season and failed to agree to it.

Then again, since you realize, near the base of the web page, regarding the 2nd to help you last section, they change to 3 weeks towards price of 1 For every Times

You will find experimented with many time to locate ahold of somebody and you can they keep advising me to develop a letter, that we did and you can got a standard form letter right back just how they may maybe not assist me and that they have been browsing manage to get thier money, (whom anticipates problems in only letter in the modern date? You will find terminated my personal cards and intend to report one after charges given that fraudulant. At the same time I am able to continue to query Louise Guerin (Consumer Connections Manager) to possess a solution. Yveth out-of Lanham MD () Most upset, I siged up getting thirty days demonstration, payed the fresh subsription, the already been thirty day period since the, I have emailed eharmony, canceled the new registration, they haven’t yet taken care of immediately me, otherwise came back my personal mony. They don’t checklist an unknown number so you can customer care otherwise promote an email address to store an unbarred comunication.