Gayle of Greenville IL (3/): Enrolled in 3 months out-of compatibility fits

A few of the ‘matches’ that they show me personally haven’t responded to my personal first attempts within interaction as they are somebody that not really authorized between fits, so it is not a practical alternative. They don’t identify that actual website subscribers and you will who’re simply people who checked website and you may moved into. This is exactly shady, as it signifies that he has got lots more fits offered than mingle2 opiniones they are doing. In addition to, about 2 weeks since i authorized, their ‘live chat’ feature to possess customer care might have been usually down to have maintentance. Exactly what big online-dependent business you are going to let this built-in element of custmer solution in order to getting off to possess per week? It’s difficult to track down a telephone number to whine on what is occurring.

No answer out of individuals — blogged from the email address to help you company. Sent myself an application address. No private communications. Don’t faith he’s giving me legitimate brands. Utilized almost every other qualities with more than 100 causes less than dos weeks. Lost $100. They only commit to deliver about three matches 30 days. Not a way on precisely how to speak to your fits. Amie off Meriden CT (2/): We signed up towards the-range to try the fresh new eharmony provider to possess good eight-date trial offer. We subscribed to 1 month regarding solution for $. Your website subtracted extent out-of a charge card however, considering good eight-date free trial offer. Therefore, before the seven days are right up I can cancel and no debt as well as the money would-be refunded.

Janet off Carle Put Ny (1/): I recently try a person in Eharmony and you may was sent a matches which caused it to be obvious he had been currently associated with an excellent girlfriend and you may whoever fundamental purpose was to pick sex and not a committed relationship

I subscribed toward a week-end and made an effort to cancel the newest services with the a tuesday. But not, I was not able to as webpages showed that managed to do my cancellation I desired to contact customer support so you’re able to receive a verification amount. Regrettably, customer service is just discover Saturday – Saturday from 8-6 pacific standard go out. I reside in Connecticut. Thus, once I became able to contact customer service on the Tuesday my one week might have expired. We contacted customer service anyways twice into Tuesday, 2/21. I became to the hold for a few days the first occasion and you can We time next time. I was struggling to talk to anybody. I additionally sent numerous age-e-mails in order to customer service but had no respond. If a family also offers a free 7-day demo they have to perhaps not establish this service membership in order that there is no way so you’re able to cancel.

The guy talked away from seeking a provided life, a hostile sex spouse, perhaps not an agressive dating companion ad nauseum

Kevin from Gaithersburg MD (2/): Licensed for three months with no replies. Never ever met someone. Total waste of time and money. While i delivered so it so you can eharmony’s interest they named this only a fit perhaps not looking an union. Told me it was an effective “free” webpage they were not responsible for. Explained my personal seven-day demonstration was up and I am able to never be reimbursed. Even after real time chat in it learning the fresh new entryway.

They took more than a month out of daily characters in order to fundamentally rating a refund with an announcement claiming these people were disappointed I are disappointed making use of their match in addition to their functions. And also by the way “coincidentally” just took place as i had written so you can a publisher exactly who happened to end up being an individual pal of the Warrens. Over and over and over once more I inquired to dicuss to government. Instead, it emailed me they might bring it to their desire. They’d a lot of opportunities to communicate with us to get this ordeal most readily useful. They denied. I have duplicates of your own match and you will characters. This is a primary mistake no responsibility on the part. I discovered eharmony impolite and condesending. Difficult to envision they need an extremely extended character end up being occupied out also a costly subscription price for including a insufficient reliability, shortage of evaluation and you may totally impaired customer care that just will not desire to be bothered.